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We have our CoP(s) in place. How do we make sure our employees are viewing what is relevant to their group?
Group dynamics and size are different for all companies. It is important to recognize how yours operates. Establishing an Admin is critical to make sure your group optimizes at its most efficient level.
Team leads are recommended to be over their own CoP(s) or other groups, projects or processes they would be responsible for.
Managers/Directors may want to have admin access over multiple CoPs or have overall admin for more of a high-level view of the communities. Overall access provides your role with access to your all your companies CoPs.
Having your leaders in these admin roles provides the most optimal position to keep the flow of information current and continuous improvement on the forefront of the company’s standards.
However, your company operates these roles are important to making sure your business standards are constantly improving and moving towards a more Knowledge Aware enterprise.