CIMdata executive consultant and former GM PLM Leader, Craig Brown, shared his insights on the need for enterprise knowledge management as a capability distinct from PLM and requirements engineering. Craig discussed his specific experiences as Auros adoption expanded across many domains and workflows at his former organization. His experiences were documented in a CIMdata commentary, Auros Knowledge Systems Makes Knowledge Active and presented at the Knowledge Aware Conference last month.
“The application of experience, knowledge, and practice are hallmarks of any successful enterprise. When solving problems, whatever their source, one often relies on recorded, reliable, peer approved knowledge gained through experience. The practical use of knowledge changes as the underlying technology changes, but at a duration much longer than a product’s lifecycle. Most products have histories of small incremental improvements where the manufacturing, service, and use of knowledge is stable. The next product benefits from the application of institutional knowledge. Successful management and application of knowledge reduces recurring mistakes and improves efficiency.”
General Motors developed PLM Themes a decade ago to drive PLM Innovation. “Just the Right Information, to Just the Right People, at Just the Right Time” became our rallying cry. Themes included Connect People, Visual It, and Apply Knowledge. Auros was first applied by small groups within GM to aid in Knowledge-Based Engineering. KBE applications used Auros based criteria to automate key designs occurring on the critical path of product development. As our experiences grew, more and more users explored using Auros and expansion grew from the grassroots.
“CIMdata believes that the Auros Knowledge Management solution offers an appealing choice for any discrete manufacturing company who has the need to capture and proactively apply knowledge. Application is especially valuable in companies that produce similar products in parallel, year after year. The Knowledge Aware Maturity Model allows a company to quickly assess where they are on the knowledge management journey. Capture of knowledge relies on experts with less and less time and ease of use is paramount. Auros Knowledge Aware solution is proven given its diverse applications beyond designers.”